And a great deal more

What else you get

You know the big building blocks by now. What sets Caymland M4 apart from a standard solution in daily work, though, is often the modules nobody asked about in the tender.

They come about because customers had a problem no standard product solved. And afterwards they are available to everyone.

Close to the customer

Live chat on your website. Visitors ask a question, your team answers, and the conversation lands in the contact profile. Known customers are recognised, history included. Answers can be prepared automatically and matters routed on automatically. Whoever leaves the chat can be notified that an answer has arrived.

Overlays on your pages. Notice bars, call-to-action areas and windows that appear for particular visitors. At the right moment, for the right audience, instead of interrupting everyone.

A daily list of "what to do today". Instead of a contact list in alphabetical order, the system shows you who deserves attention today, and gives concrete signals as the reason.

Selling and retaining

Orders, products and transactions. Purchases from connected systems land in the contact profile and become usable for segmentation, automation and evaluation.

Vouchers. Issuing, assigning and redeeming voucher codes, tied to contact and campaign.

Competitions and prize draws. Entry, drawing and notification as an orderly process instead of an Excel file.

Loyalty programmes and points promotions that can be tied to your scoring and your stages.

On site and in the team

Passes and attendee cards with a personal QR code, produced from your templates, scannable at the door.

Tours, appointments and events with registration, attendee lists, capacities and automatic communication before and after.

Enquiries for events and banquets, from the first enquiry through the quote to the confirmation.

Kanban boards for daily work, when a list gives too little overview.

Tasks, notes and reminders on contacts, companies and contracts, so nothing depends on one person's knowledge.

Notifications inside the system, so your team learns what concerns it without searching a mailbox.

Reach and growth

Social ads. Hand audiences from Caymland M4 to advertising platforms, plan and publish posts, pull advertising figures back and compare them with your own.

Measurable short links for adverts, printed materials and QR codes.

Data enrichment from external sources, so an email address becomes a usable contact.

Controlled build-up of new sending routes, so your deliverability does not collapse when you change delivery provider.

Messages from your content, such as the automatic newsletter from new articles.

Data quality and operations

Duplicate detection for contacts and companies, run by hand or as a recurring job.

Import and export with field mapping, background processing and an error log.

Scheduled routines for syncs, clean-ups and evaluations, with a log and error reporting.

Session recording for when the figures show that something is not working, but not why.

Editing Office documents in the browser, without downloading and re-uploading.

System monitoring, so problems stand out before customers report them.

And what is not here yet

Caymland M4 is extended continuously, and a noticeable part of that comes from customer requirements. If you have a problem there is no module for here yet, that is not a reason to rule us out. It is the beginning of a conversation.

Because the system is built openly, an extension does not have to wait for the next product release. And because it becomes part of the platform afterwards, others benefit from it too.