How the Walensee-Buehne maximised its ticket sales
By integrating Caymland M4, the Walensee-Buehne increased ticket sales and automated customer communication, with measurable success.
Walensee-Buehne takes customer communication and ticket sales to a new level The Walensee-Buehne, one of the leading event venues in the region, has taken a significant step towards digitalisation by introducing Caymland M4. Thanks to Caymland's powerful CRM and marketing automation solution, the Walensee-Buehne was able to optimise its internal processes and successfully automate personalised customer communication. Optimising ticket sales through the Showare (SeeTicket) integration A key part of this success was connecting the Showare (SeeTicket) ticketing system to Caymland M4. This integration allows the Walensee-Buehne to capture all relevant information about sold tickets in real time. With this data the team can take targeted, agile measures to increase ticket sales and inform customers in good time by email and SMS.
Marco Wyss, founder of the Walensee-Buehne, on the importance of a reliable partner in the fast-moving events industry:
“Thanks to Caymland's CRM and marketing automation solution, we have made our internal processes considerably more efficient across all departments and successfully automated personalised customer communication. In the fast-moving events industry, reliable partners are essential. In Caymland we have found a partner who optimises our processes with innovative, tailored solutions and has taken our customer communication to a new level.”
Monika Brunner, responsible for marketing and communications at the Walensee-Buehne, is equally impressed by the collaboration:
“Working with Caymland has impressed us: their innovative solutions and excellent customer service have exceeded our expectations. I particularly value their ability to adapt to our changing requirements. Caymland has moved us decisively forward in our digital transformation. Their solution has personalised and automated our campaigns and improved the sales process.”
CONCLUSION
Introducing Caymland M4 and integrating the Showare (SeeTicket) ticketing system at the Walensee-Buehne is a striking demonstration of how tailored digital solutions can help companies in the events industry increase efficiency, drive ticket sales and improve customer communication. In Caymland M4 the Walensee-Buehne has found a strong partner that is successfully advancing its digital transformation.
Integrations used
